Welcome to BWG Jewelry (“we,” “us,” “our”). By accessing or using our website https://www.bwgfashion.com (the “Site”), booking services, or purchasing products, you agree to be bound by the following Terms & Conditions. Please read them carefully. If you do not agree, you must not access the Site or make a purchase.
Use of Site
You agree to use this Site for lawful purposes only. You must not misuse the Site or engage in unauthorized use of our content, images, product listings, or services. We reserve the right to deny access or service to anyone for any reason.
Product Listings & Descriptions
We strive to display our jewelry as accurately as possible. However, we cannot guarantee that your device’s display accurately reflects product colors, finishes, or size. Each item is handcrafted or carefully sourced, and minor variations may occur.
We do not guarantee allergy-free materials. Customers are responsible for knowing their personal sensitivities.
Order Acceptance & Cancellations
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including suspected fraud, pricing errors, or violations of our policies. Once an order is placed, all sales are final. Orders cannot be canceled or changed after submission.
Shipping & Delivery
We currently ship only within the United States. Estimated delivery times are outlined but are not guaranteed. We are not liable for carrier delays, lost or stolen packages, or incorrect shipping information entered by the customer. Risk of loss and title to goods transfers to you upon delivery to the carrier.
Return & Refund Policy
All sales are final. We do not offer refunds, returns, or exchanges for any reason, unless a product is received damaged or defective. If your order arrives damaged, you must notify us within 7 days of delivery with clear photos and a written explanation. Any approved replacement will be at our sole discretion and must follow our verification process.
Custom or permanent jewelry is non-refundable and non-exchangeable.
Permanent Jewelry – Services & Warranty
By booking a permanent jewelry appointment, you agree to the following:
• BWG Jewelry offers one complimentary re-weld within 7 days of the original appointment if the weld fails due to a defect (e.g. jump ring separation).
• To qualify, you must present the original chain at the re-weld appointment.
• Re-welds must be scheduled and completed within the 7-day window.
• Re-welds do not cover:
o Lost chains or charms
o Damage caused by misuse, chemicals, water, snagging, or improper care
o Stretched, broken, or damaged chains
o Third-party interference or accidents
• After the 7-day period, or in the case of non-qualifying damage, a standard re-weld fee will apply.
Ambassador Program
Participation in our ambassador or affiliate program is subject to additional rules and guidelines. We reserve the right to revoke participation at any time for misuse, false claims, or violations of brand standards.
Participants must comply with FTC disclosure guidelines and may not misrepresent BWG Jewelry or its products.
Limitation of Liability
To the fullest extent allowed by law, BWG Jewelry is not liable for:
• Indirect, incidental, or consequential damages
• Skin reactions or allergic responses
• Injuries related to use or wear of our products
• Errors or delays in order fulfillment due to causes beyond our control
Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.
Intellectual Property
All content on this Site, including product names, photos, videos, text, graphics, and branding, is owned or licensed by BWG Jewelry. You may not copy, distribute, or use our content without written permission.
Third-Party Services
We use trusted third-party platforms for payments, email marketing, booking, and analytics. These providers may collect and store user data in accordance with their own privacy policies. We are not liable for third-party actions.
Disclaimers
• Jewelry wear time varies. No guarantees are made regarding plating longevity.
• Jewelry is not intended for medical, fitness, or underwater use.
• Photos on this site may include enhanced lighting; actual items may appear slightly different.
• By using our products or services, you assume all risks related to personal wear or application.
Governing Law & Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
You agree that any legal disputes will be handled exclusively in a court of competent jurisdiction located in Florida.
We may require that informal negotiation or mediation be attempted prior to litigation.
Force Majeure
We are not liable for any delay or failure to perform our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, labor disputes, supply chain disruptions, pandemics, transportation delays, or government actions.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, along with our Store Policy and Shipping & Returns Policy, constitute the entire agreement between you and BWG Jewelry, and supersede any prior agreements, representations, or understandings.
Policy Updates
We reserve the right to change or update these Terms at any time. Revised Terms become effective immediately upon posting. It is your responsibility to review this page regularly.
By using our website pr purchasing from us, you also agree to our Store Policy, Shipping & Returns Policy, Privacy Policy, and Waivers, which are hereby incorporated by reference.
Contact Us
Please contact us: Info@bwgfashion.com
Terms of Use Updated: September 30, 2025